Shipping policy

At Venous Jewellery, we aim to deliver your orders quickly and safely.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Custom or made-to-order pieces may take longer.

Shipping Methods & Delivery

• We offer standard and express shipping options at checkout.

• Delivery time depends on your location:

  • Domestic orders: 3–7 business days

  • International orders: 7–15 business days (customs delays possible)

Shipping Charges

• Shipping costs are calculated at checkout based on location and method.

• Free shipping may apply on promotional offers or minimum purchase value.

Order Tracking

• Once shipped, you will receive a confirmation email with a tracking number.

Customs & Duties

• International customers are responsible for any customs duties, taxes, or import fees.

Lost or Delayed Packages

• We are not liable for delays caused by couriers or customs.

• If your package is lost in transit, please contact us immediately info@venousjewellery.com